Apex Carpet Pros
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Murray, Utah / Salt Lake area

Pet Stain and Odor Removal

Pet odor lives in the backing and the pad. That is where we treat it.

Grey carpet halfway through extraction: the cleaned area is light grey, the uncleaned area is brown with soil.

Example photo: Hilario0822, CC BY-SA 3.0

Spec

For
Dog and cat urine, accidents, and lingering pet odor
Method
Find the spots, treat to depth, extract, rinse
Products
Pet- and kid-safe
If needed
Pad replacement and re-stretch for spots that have soaked through

Cleaning the top of the carpet makes a urine spot look better for a week. The smell comes back because the urine went through the backing and into the pad.

We find all of it

Dried urine is often invisible. Before we start, we go over the rooms for the spots you know about and the ones you do not, and mark each one so nothing gets missed.

Treated as deep as it went

As urine dries it leaves salts behind that hold the smell, which is why it comes back on humid days. Each spot gets an odor treatment applied as deep as the urine went, then extraction to pull it back out, then a rinse.

When the pad has to go

If a spot has been soaked over and over, the pad under it holds more than any treatment can reach. The fix then is to pull the carpet back, replace that piece of pad, seal the subfloor if needed, and stretch the carpet back in. We do that too. See carpet repair.

Safe for the pets that made the mess

Pet- and kid-safe products, start to finish. Once the carpet is dry, the dog can have the room back.

Questions we get asked

Will the smell come back?

Not from spots we treated, as long as the pad under them was salvageable. If we think a spot needs pad replacement, we tell you before we start.

Can you get cat urine out?

Usually. Cat urine is the hardest because it is concentrated and often in the same corner many times. Those spots are the most likely to need new pad.

Will the cleaning attract my pet back to the same spot?

Treating the odor properly is what stops pets from going back. Covering it with fragrance is what does not.

Can you clean the whole house at the same time?

Yes. Most pet odor jobs are booked with a full deep clean.

Get a quote

Tell us about the carpet

Send a photo of the worst spot and roughly how many rooms. You get a price before we start.

Call 541-1048 Get a quote